{"id":55,"date":"2022-10-03T15:20:47","date_gmt":"2022-10-03T13:20:47","guid":{"rendered":"https:\/\/sop-ka.sk\/?page_id=55"},"modified":"2024-04-29T15:15:19","modified_gmt":"2024-04-29T13:15:19","slug":"technicka-podpora","status":"publish","type":"page","link":"https:\/\/sop-ka.sk\/?page_id=55","title":{"rendered":"home-KTR"},"content":{"rendered":"

[vc_row remove_padding=“no-padding-vc-row“][vc_column]

<\/span><\/div>
<\/p>\n

OZN\u00c1MENIE O ZV\u00dd\u0160EN\u00cd KVALITY <\/strong>A N\u00c1KLADOV<\/strong> POSKYTOVAN\u00ddCH SLU\u017dIEB OD AUGUSTA 2024 <\/span><\/span><\/span><\/p>\n

V\u00e1\u017een\u00e1 z\u00e1kazn\u00ed\u010dka \/ v\u00e1\u017een\u00fd z\u00e1kazn\u00edk,\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong><\/p>\n

\u010eakujeme, \u017ee vyu\u017e\u00edvate na\u0161e slu\u017eby, ktor\u00e9 sa sna\u017e\u00edme neust\u00e1le zlep\u0161ova\u0165. V\u00a0poslednom obdob\u00ed v\u0161ak mo\u017enos\u0165 ich poskytovania za\u010dala vo ve\u013ekej miere ovplyv\u0148ova\u0165 v\u0161eobecn\u00e1 <\/strong>medziro\u010dn\u00e1 10-15% infl\u00e1cia za posledn\u00e9 2 roky<\/strong> a\u00a0rast\u00face n\u00e1klady<\/strong> elektrickej energie a <\/strong>zv\u00fd\u0161en\u00fdch platieb za retransmisiu SK TV stan\u00edc (Mark\u00edza, JOJ a podobne). <\/strong><\/p>\n

Dovo\u013eujeme si V\u00e1m t\u00fdmto ozn\u00e1mi\u0165, \u017ee <\/strong>v\u00a0kontexte t\u00fdchto skuto\u010dnost\u00ed sme n\u00faten\u00ed prist\u00fapi\u0165 k\u00a0nav\u00fd\u0161eniu cien za slu\u017eby<\/strong>\u00a0 priemerne o\u00a08 % <\/strong>.\u00a0<\/strong><\/p>\n

    \n
  • NEVYHNUTN\u00c1 \u00daPRAVA CENY OD AUGUSTA 2024<\/u><\/strong><\/li>\n<\/ul>\n

    Aby sme mohli zachova\u0165 kvalitu internetov\u00fdch a\u00a0telev\u00edznych slu\u017eieb, zabezpe\u010dova\u0165 ich technick\u00fa \u00fadr\u017ebu a\u00a0bud\u00face moderniz\u00e1cie siet\u00ed, sme n\u00faten\u00ed prist\u00fapi\u0165 k\u00a0\u00faprav\u00e1m cien<\/strong> slu\u017eieb, ktor\u00fdch doteraj\u0161\u00ed poplatok u\u017e nepokr\u00fdva rast\u00face n\u00e1klady.<\/p>\n

    Navy\u0161ovanie cien sa net\u00fdka z\u00e1kazn\u00edkov, ktor\u00ed vyu\u017e\u00edvaj\u00fa na\u0161e slu\u017eby zadarmo alebo za z\u013eavnen\u00e9 ceny na z\u00e1klade VZN Obce Kaln\u00e1 nad Hronom \u010d. 20\/2023.<\/strong><\/p>\n

    Oznamujeme V\u00e1m, \u017ee s\u00a0platnos\u0165ou od 1.\u00a08.\u00a02024 preto zmen\u00edme cenu Va\u0161ej s\u00fa\u010dasnej slu\u017eby vi\u010f pr\u00edloha cenn\u00edk.<\/strong><\/p>\n

      \n
    • ZVY\u0160OVANIE KVALITY SLU\u017dIEB<\/u><\/strong>
      \n<\/u><\/strong><\/li>\n<\/ul>\n

      Spolo\u010dnos\u0165 sa aj na\u010falej sna\u017e\u00ed zvy\u0161ova\u0165 kvalitu slu\u017eieb a\u00a0roz\u0161irova\u0165 aktu\u00e1lnu ponuku slu\u017eieb v\u00a0spolupr\u00e1ci aj<\/span> so spolo\u010dnos\u0165ou Slovanet a.s.. V\u00a0priebehu mesiaca M\u00e1j d\u00f4jde k\u00a0nav\u00fd\u0161eniu po\u010dtu tv stan\u00edc<\/strong> v\u00a0jednotliv\u00fdch slu\u017eb\u00e1ch a\u00a0spr\u00edstupnenie novej slu\u017eby<\/strong> TV Slovanet<\/strong>.\u00a0<\/strong><\/p>\n

      TV z\u00e1klad<\/strong> \u2013 nav\u00fd\u0161enie o 2 TV stanice na 21<\/p>\n

      TV roz\u0161\u00edren\u00e1<\/strong> \u2013 nav\u00fd\u0161enie o 8 TV stan\u00edc na 72<\/p>\n

      TV Slovanet<\/strong> \u2013 68 TV stan\u00edc, aplik\u00e1cia pre SMART TV, 7 d\u0148ov\u00fd arch\u00edv, mo\u017enos\u0165 nahr\u00e1vania a\u017e 120 hod\u00edn.<\/p>\n

      Raster slu\u017eieb z TV z\u00e1klad, TV roz\u0161\u00edren\u00e1 a\u00a0TV Slovanet\u00a0 je dostupn\u00fd na webovom s\u00eddle spolo\u010dnosti www.sop-ka.sk\u00a0<\/strong><\/p>\n

        \n
      • POSTUP PRE V\u00c1S<\/u><\/strong><\/li>\n<\/ul>\n

        Zmena sa v\u00a0evidencii spolo\u010dnosti Slu\u017eby Kaln\u00e1, s.r.o., r.s.p.\u00a0 vykon\u00e1 automaticky a\u00a0zoh\u013eadnen\u00e1 bude n\u00e1sledne aj na va\u0161ej augustovej fakt\u00fare\/SIPO. Pozna\u010dte si, pros\u00edm, \u017ee od 1.\u00a08.\u00a02024 bude potrebn\u00e9 uhr\u00e1dza\u0165 vy\u0161\u0161iu sumu<\/strong>. D\u00f4le\u017eit\u00e9 to je najm\u00e4 ak uhr\u00e1dzate fakt\u00fary\/SIPO trval\u00fdm pr\u00edkazom \u2013 v\u00a0tomto pr\u00edpade bude vhodn\u00e9 v\u010das pred augustovou\u00a0 platbou upravi\u0165 jeho v\u00fd\u0161ku alebo ho nahradi\u0165 nov\u00fdm pr\u00edkazom. Ak nem\u00e1te istotu, ak\u00fa v\u00fdsledn\u00fa sumu m\u00e1te uhr\u00e1dza\u0165 od augusta, po\u010dkajte na augustov\u00fa fakt\u00faru\/SIPO a\u00a0pod\u013ea nej uhr\u00e1dzajte nov\u00e9 platby. V\u00a0pr\u00edpade inkasa si, pros\u00edm, skontrolujte alebo upravte limit. \u010eakujeme.<\/p>\n

          \n
        • IN\u00c9 MO\u017dNOSTI<\/u><\/strong>
          \n<\/u><\/strong><\/li>\n<\/ul>\n

          Na\u0161ou povinnos\u0165ou je V\u00e1m z\u00e1rove\u0148 ozn\u00e1mi\u0165, \u017ee zmena ceny slu\u017eby, o\u00a0ktorej V\u00e1s informujeme v\u00a0tomto liste, je v\u00a0zmysle \u00a7\u00a087 ods.\u00a09 z\u00e1kona \u010d.\u00a0452\/2021 Z.\u00a0z. o\u00a0elektronick\u00fdch komunik\u00e1ci\u00e1ch pova\u017eovan\u00e1 za podstatn\u00fa zmenu zmluvn\u00fdch podmienok, \u010do V\u00e1s ako \u00fa\u010dastn\u00edka opr\u00e1v\u0148uje odst\u00fapi\u0165 od zmluvy o\u00a0poskytovan\u00ed slu\u017eieb bez sankci\u00ed, ak t\u00fato zmenu neakceptujete. M\u00e1te pr\u00e1vo odst\u00fapi\u0165 od zmluvy o\u00a0poskytovan\u00ed slu\u017eieb<\/strong> do 31.\u00a07.\u00a02024<\/strong> alebo do jedn\u00e9ho mesiaca<\/strong> (prv\u00e9ho d\u0148a v\u00a0nasleduj\u00faci mesiac) odo d\u0148a ozn\u00e1menia tejto inform\u00e1cie, pod\u013ea toho \u010do nastane nesk\u00f4r<\/strong>. Ak sa rozhodnete od zmluvy odst\u00fapi\u0165, m\u00f4\u017eete tak urobi\u0165 sp\u00f4sobmi pod\u013ea platn\u00fdch V\u0161eobecn\u00fdch podmienok alebo n\u00e1s kontaktujte pre viac inform\u00e1ci\u00ed..<\/p>\n

            \n
          • \u010eAL\u0160IE ZMENY KTOR\u00c9 SA V\u00c1S AKO NA\u0160ICH Z\u00c1KAZN\u00cdKOV T\u00ddKAJ\u00da A\u00a0 JE POTREBN\u00c9 ABY STE O NICH VEDELI.<\/u><\/strong>
            \n<\/strong><\/li>\n<\/ul>\n

            Zmena obchodn\u00e9ho mena spolo\u010dnosti<\/strong> z\u00a0p\u00f4vodn\u00e9ho\u00a0 SoPKa – Soci\u00e1lny podnik Kaln\u00e1 s.r.o., r.s.p.<\/strong><\/p>\n

            na nov\u00e9 obchodn\u00e9 meno<\/strong>:<\/p>\n

            Slu\u017eby Kaln\u00e1, s.r.o., r.s.p.<\/strong><\/p>\n

            nov\u00e9 I\u010cO<\/strong>: \u00a0\u00a0\u00a0\u00a0\u00a0 50102419<\/p>\n

            nov\u00e9 DI\u010c<\/strong>: \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 2120172802<\/p>\n

            nov\u00e9 I\u010c DPH<\/strong>: SK2120172802\u00a0<\/strong><\/p>\n

              \n
            • NA\u0160E KONTAKTY<\/u><\/strong><\/li>\n<\/ul>\n

              Va\u0161e pr\u00edpadn\u00e9 ot\u00e1zky t\u00fdkaj\u00face sa zmeny ceny, obchodn\u00e9ho mena, zmena n\u00e1zvu slu\u017eby\u00a0 \u010di mo\u017enosti prechodu na in\u00fa slu\u017ebu, roz\u0161\u00edrenia existuj\u00facich slu\u017eieb alebo mo\u017enosti odst\u00fapenia V\u00e1m zodpovieme telefonicky cez pracovn\u00e9 dni:<\/p>\n

                \n
              • Pondelok: 7:00 \u2013 12:00 13:00 \u2013 16:00<\/li>\n
              • Utorok: 7:00 \u2013 12:00 13:00 \u2013 16:00<\/li>\n
              • Streda:\u00a0 7:00 \u2013 12:00 13:00 \u2013 16:30<\/li>\n<\/ul>\n

                na tel.\u00a0\u010d.: 0948 046 045<\/strong> alebo e-mailom na info@kalnaktr.sk<\/strong>.<\/p>\n

                Pr\u00e1vne a\u00a0obchodn\u00e9 dokumenty (cenn\u00edky, v\u0161eobecn\u00e9 podmienky a\u00a0podobne) n\u00e1jdete v\u00a0kancel\u00e1rii spolo\u010dnosti Slu\u017eby Kaln\u00e1, s.r.o., r.s.p. Nitiranska 6, 935 32 Kaln\u00e1 nad Hronom<\/strong>, na webovej str\u00e1nke sop-ka.sk\/KTR\/VOP<\/u><\/strong> alebo sa o nich informujte prostredn\u00edctvom vy\u0161\u0161ie uveden\u00fdch kontaktov.<\/p>\n

                Na z\u00e1ver by sme V\u00e1s radi uistili, \u017ee vzh\u013eadom na \u00fapravu ceny a\u00a0\u010fal\u0161\u00edch zmien budeme venova\u0165 e\u0161te intenz\u00edvnej\u0161ie \u00fasilie pre zvy\u0161ovanie kvality poskytovan\u00fdch slu\u017eieb a\u00a0z\u00e1kazn\u00edckej starostlivosti<\/strong>.<\/p>\n

                \u010eakujeme za pochopenie.<\/strong><\/p>\n

                V\u00a0Kalnej nad Hronom, d\u0148a 24.4.2024.<\/p>\n

                S\u00a0pozdravom<\/p>\n

                Jozef Gonda<\/p>\n

                konate\u013e spolo\u010dnosti<\/p>\n

                Slu\u017eby Kaln\u00e1, s.r.o., r.s.p.<\/p>\n

                 <\/p>\n

                <\/div><\/div>[\/vc_column][vc_column width=“1\/2″][\/vc_column][\/vc_row][vc_row][vc_column width=“1\/3″]

                <\/div><\/div>
                \n
                \n\t<\/i>\n<\/div><\/div><\/div><\/div>
                <\/p>\n
                  \n
                • Servis infolinka\u00a0 tel: 0850 111 311<\/strong><\/li>\n
                • Nahlasovanie por\u00fach, inform\u00e1cie (po\u010das str\u00e1nkov\u00fdch hod\u00edn): tel: 0948 046 045<\/strong><\/li>\n
                • Internetov\u00e9 pr\u00edpojky\u00a0 tel: 02 20828208 -vo\u013eba 2<\/strong><\/li>\n
                • K\u00e1blov\u00e1 telev\u00edzia tel: 02 20828208 -vo\u013eba 2<\/strong><\/li>\n<\/ul>\n

                  <\/div> <\/div> <\/div> [\/vc_column][vc_column width=“1\/3″][\/vc_column][vc_column width=“1\/3″]

                  \n
                  \n\t<\/i>\n<\/div><\/div><\/div><\/div>
                  <\/p>\n
                    \n
                  • mail: technickapodpora@slovanet.net<\/strong><\/li>\n
                  • mail: info@kalnaktr.sk<\/strong><\/li>\n<\/ul>\n

                    <\/div> <\/div> <\/div> <\/div> [\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

                    [vc_row remove_padding=“no-padding-vc-row“][vc_column][\/vc_column][vc_column width=“1\/2″][\/vc_column][\/vc_row][vc_row][vc_column width=“1\/3″][\/vc_column][vc_column width=“1\/3″][\/vc_column][vc_column width=“1\/3″][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-55","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sop-ka.sk\/index.php?rest_route=\/wp\/v2\/pages\/55","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sop-ka.sk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sop-ka.sk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sop-ka.sk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sop-ka.sk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=55"}],"version-history":[{"count":49,"href":"https:\/\/sop-ka.sk\/index.php?rest_route=\/wp\/v2\/pages\/55\/revisions"}],"predecessor-version":[{"id":58,"href":"https:\/\/sop-ka.sk\/index.php?rest_route=\/wp\/v2\/pages\/55\/revisions\/58"}],"wp:attachment":[{"href":"https:\/\/sop-ka.sk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=55"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}